Emergency
Lost keys: 5 things to do
Keys dropped on the metro, bag stolen on a café terrace: what to do within the hour to get back home and stay safe.
ReadFinding your door forced open is a shock. To forget nothing and quickly have a home that locks again, follow this plan.
Within the hour
- Don't go in if you think someone may still be inside: call the police (17).
- Don't touch anything before the police report.
- Photograph the damage (door, lock, rooms).
During the day
- File a complaint (at a police station or pre-complaint online).
- Cancel any stolen bank cards.
- Have your door secured: a locksmith fits a new cylinder or a temporary lock.
Within 2 working days
Notify your insurer with the police report receipt, the list of stolen items and the locksmith's invoice.
Then: reinforce
A2P multi-point lock, cylinder guard, anti-jemmy angle bars, door armoring: we suggest reinforcements suited to your door and budget, with a detailed quote for the insurance assessor.
Need a locksmith now? Secure Locksmith Paris works 24/7 across Paris. Call +33 6 67 96 96 20: the price is given on the phone. See also our services and prices.