When does insurance pay?
Most French home insurance policies (multirisque habitation) cover locksmith costs after a burglary or attempted break-in. Some also cover theft or loss of keys, sometimes as an option. A door that has simply slammed shut is rarely covered, unless you have an assistance guarantee: check your policy. If you are a visitor, your travel insurance may also include assistance.
Documents to provide
- The police report receipt in case of break-in or theft.
- Our detailed invoice (work done, parts fitted, price including VAT).
- The signed quote and, on request, before/after photos.
Deadlines
After a theft or burglary, you usually have 2 working days to notify your insurer. For other claims, the deadline is often 5 working days. Your policy is the reference.
How we help
We give you all the supporting documents and can temporarily secure your door until the insurance assessor visits.
Secure Locksmith Paris is an independent company with no partnership with insurance companies. Reimbursement depends on your policy.
